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Privacy Policy

Your privacy is important to us

Last updated: March 15, 2025

Introduction

yerundraxonhub ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yerundraxonhub.sbs or use our venture building services. We understand that your privacy is fundamental to your trust in our services, and we take this responsibility seriously.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when registering for our services, expressing interest in obtaining information about us or our products, or otherwise contacting us. The personal information we collect may include:

  • Name and contact information (email address, phone number, mailing address)
  • Professional information (company name, job title, industry)
  • Financial information (when required for our venture building services)
  • Communication preferences and marketing opt-in choices
  • Any other information you choose to provide through forms or direct communication

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior. This information helps us understand how our website is being used and allows us to improve our services. We collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general geographic location based on IP address)
  • Cookie and tracking technology data

How We Use Your Information

We use the information we collect for various purposes that support our business operations and improve your experience with our services. Understanding how we use your information helps you make informed decisions about sharing your data with us.

Purpose Information Used Legal Basis
Service Provision Contact and professional information Contract performance
Communication Email, phone, preferences Legitimate interest
Marketing Contact info, preferences Consent
Website Analytics Usage data, device info Legitimate interest

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information in the following limited circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

  • Business partners when you explicitly request their services
  • Legal compliance when required by law or to protect our rights
  • Business transfers in the event of a merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Employee training on data protection and privacy practices
  • Secure hosting and network infrastructure

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods are based on the following criteria:

Active Client Data: Retained for the duration of our business relationship plus 7 years for legal and tax purposes
Marketing Information: Retained until you opt out or we determine it's no longer relevant
Website Analytics: Retained for up to 26 months for analysis and improvement purposes
Communication Records: Retained for 3 years for customer service and legal purposes

Your Rights and Choices

You have several rights regarding your personal information. These rights may vary depending on your location and applicable privacy laws. We are committed to honoring these rights and providing you with control over your personal data.

Access and Correction

You have the right to access, update, or correct your personal information. You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies. We will respond to your request within 30 days and provide the information in a commonly used electronic format.

Deletion and Portability

You may request that we delete your personal information, subject to certain legal and contractual restrictions. You also have the right to request that we provide your data in a portable format that can be transferred to another service provider. We will assess each request individually and comply where legally required.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relationship.

International Data Transfers

Our business operations may require us to transfer your personal information to countries outside Malaysia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights and comply with applicable data protection laws.

We use standard contractual clauses approved by relevant authorities and work only with service providers who demonstrate adequate data protection measures. If you have concerns about international data transfers, please contact us for more information about the specific safeguards we have implemented.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about how you use our services. Cookies are small files that are stored on your device when you visit our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period). Our cookies help us remember your preferences, analyze website traffic, and provide personalized content and advertising.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Significant changes to this policy will be communicated through additional means, such as email notification or prominent website notices. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.

Contact Information

Privacy Officer
yerundraxonhub
Pondok Sekuriti Sekolah Kebangsaan Paloh Pintu Gang
15100 Kota Bharu, Kelantan, Malaysia

Email: info@yerundraxonhub.sbs
Phone: +60182627220

For privacy-related inquiries, please include "Privacy Policy" in your subject line. We aim to respond to all privacy-related requests within 30 days.